Returns & Exchanges

Refund/Return Policy:

Glassware (any item that is glass) and Chemicals are not returnable

 

Returns will only be accepted with a valid Return Authorization number. To make a return request please call 800-282-3248 or email us at: returnrequest@scienceshopusa.com.

 

We accept returns for refund 30 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 30 calendar days of the delivery date
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support within 7 days of the order's arrival so that we can correct the issue.

Refunds are contingent upon inspection of item(s) once we receive it.

Customer is responsible for all shipping costs if seller is not at fault.

Returns will only be accepted with a valid Return Authorization number.


Context Engineering Inc
The Science Shop
1043 Di Giulio Ave
Santa Clara, CA 95050
408-727-7301

Find Science Project Supplies Here
Search for lab equipment, chemicals and supplies, books and models for your project.

Stay in touch

Contact Us

We'd love to hear from you. Call 800-282-3248 toll-free or 408-727-7301. Email us here. Or come by our retail store at:
The Science Shop USA
1043 Di Giulio Ave
Santa Clara, CA 95050-2805
Open Mon-Fri. 9 AM - 5:30 PM

Latest Additions to Our Science Project Database

  • Question: What Are the Best Liquid Conductors of Energy?

    Summary: This experiment explores the kinds of liquids that are the best conductors of energy when splitting the molecules of water through electrolysis. Materials Needed: 9 v Battery Small Electrolysis Apparatus   Distilled Water Baking Soda Lemon Juice Table Salt Dishwashing... Read more →

  • Question: Can You Make a Battery Out of a Potato?

    Summary: In this experiment, a potato is used to create an electrochemical battery, in which chemical energy is converted to electrical energy through spontaneous electron transfer. The energy created is enough to power a digital clock. Materials Needed: 2 Medium... Read more →